At CannabITs Consulting, we understand that navigating the technology landscape can be daunting, especially if it’s your first time. Compliance deadlines and the multitude of software choices can make this process even more challenging.
Our mission is to simplify technology decisions for businesses like yours. That’s why we’ve created this guide, “5 Important Considerations for Choosing a Seed-to-Sale Software Solution.” We want to ensure you make an informed choice and avoid costly mistakes.
Don’t rush into a decision that you might later regret! Read on to discover key factors to consider when evaluating software solutions for your tracking software compliance needs.
1. Total Cost of Ownership
Let’s cut right to the chase: we know the sale price is usually the first thing most consider, but we want to make sure it’s not the only thing you consider.
Price and Commitment
While the initial price tag may be enticing, it’s crucial to delve deeper. Pay close attention to commitment terms and potential refunds if the software doesn’t meet your needs. Some providers offer low introductory prices but later impose significant increases.
Bottom line: Know what you are committing to in advance.
Hidden Costs
Don’t overlook hidden costs:
- Consider whether new hardware is required (computers, tablets, scanners, label printers, etc.)
- Assess your facility’s Wi-Fi connectivity and internet availability. Will you be able to use the system where you need to?
- Determine if additional personnel will be necessary to make effective use of the software. Will the vendor’s onboarding process be comprehensive enough and is it included in the price?
- How much time can you invest upfront to make sure your operations are properly reflected in the new software?
2. Product Functionality and Scalability
Assessing software functionality and scalability is vital for a seamless user experience.
Functionality
- Evaluate the software’s functionality and ensure it aligns with your specific needs.
- Verify the level of integration with the State’s backend traceability system. Is compliance reporting fully automated or will it take up a considerable amount of your precious time?
- Assess customization options and integration capabilities with your existing systems, especially accounting systems. Will you be able to take advantage of the product’s cost reporting features without manually entering data into multiple systems?
Scalability
Explore its scalability – can it grow with your business as you expand operations? Does it offer additional modules that align with your growth plans (point of sale, cultivation, manufacturing, etc.)? On the flip side – does the product have too many features for the current size of your business? Can some be turned off or hidden to make the product easier for you and your team to manage?
3. Software Support
Selecting a software vendor that offers robust support is crucial for your business’s success.
Support
Check the types of support available (phone, email, chat) and their response times. Ensure these align with your operational needs. In unforeseen circumstances, can you rely on the vendor’s support?
Onboarding and Training
Consider onboarding assistance for a smooth transition. While many companies claim to include onboarding, the specifics matter. Learn what’s covered in detail.
Training Materials and Resources
Explore the availability of training resources for your team. Is training for your entire team included in the package? Does the vendor offer a comprehensive knowledge base? Is there an active online user community or peer support?
4. Data Security
Safeguarding your data is paramount, especially when your software holds critical business information.
We understand that not everyone is a data security expert. Here are some straightforward ways to assess a vendor’s commitment to your security:
- Is your data encrypted?
- Does the software support Multi-Factor Authentication (MFA)? (Enabling MFA is a critical step in protecting online accounts.)
- Does the vendor provide a security whitepaper or documentation outlining their data protection measures? (Be cautious if this information is elusive.)
- Is your data backed up and stored in multiple locations by the vendor?
- Who owns your data? Can you easily export or back up your data to a third party? Will the vendor offer migration assistance if you choose to switch solutions?
5. Vendor Reputation and Track Record
The reputation of a software vendor matters, too. While it probably should not be the most important factor in your decision given the constant innovation in the tech and cannabis space, it is still important to know what others are saying before making a commitment.
- Research the vendor’s history and experience in the industry. This does not mean a brand-new solution won’t be a perfect fit, but it’s important to know what type of company you are dealing with up front.
- Read customer reviews and testimonials or reach out to others in your peer groups about their experience with the product. Remember though, most people only write reviews when they are dissatisfied… but if your research shows this to be the overwhelming sentiment then there might be a good reason for that.
- Perhaps most importantly, evaluate the vendor’s responsiveness, ongoing development efforts (product improvements), and adaptability to your unique business needs.
Conclusion and Next Steps
We hope this guide empowers you to conduct a thorough software evaluation for this critical decision.
Key Takeaways:
- The vendor’s “price” rarely reflects the “total cost of ownership.”
- Personalized demos with key stakeholders on your team are essential.
- Training and support are critical for maximizing your investment.
- Ensure your data is secure and develop a contingency plan.
- Use unbiased sources for vendor research, including online communities and peer groups.
Next Steps:
Now that you’re equipped with these essential tips, take the next step with confidence:
- Visit our homepage to learn how to get your FREE Strategic Technology Plan that will help guide you through this tough decision.
- Schedule your intro call or send us a message using the options at the bottom of this page today!
Thank you for considering CannabITs Consulting as your trusted partner in navigating the world of business technology. We look forward to collaborating with you and delivering tailored recommendations that propel your business forward!
Best regards,
Dave Bryenton
CannabITs Consulting, LLC
